Support & Help

Everything you need to get started and troubleshoot issues.

Step-by-step guide to install and set up Notivo.

Full documentation for all features.

Common questions and answers.

Reach out to our support team.

Installation Guide

1
Download the extension
Get Notivo from the Chrome Web Store (coming soon).
2
Sign in
Click the extension icon and sign in with Google or Microsoft.
3
Create your workspace
Your organization is created automatically. Invite teammates from the options page.
4
Start using Notivo
Visit any client website or CRM record. Notes will appear automatically.

Extension not loading

Ensure you enabled Developer Mode in chrome://extensions and loaded the unpacked extension from the dist folder.

Notes not appearing

Check that you are signed in and the domain is detected correctly. Refresh the page if needed.

CRM detection not working

Make sure the URL matches our CRM patterns. Salesforce, HubSpot, Pipedrive, and Dynamics are supported.

Sign-in issues

Clear browser cache and try again. If using Google SSO, ensure popup blockers are disabled.

For general questions and issues, email us at:

Response time: within 24 hours (business days)

For enterprise inquiries and custom integrations:

Dedicated support for enterprise customers

All Systems Operational

Last updated: 3/30/2026